After making a deposit from bKash or Nagad, it typically takes 1 to 5 minutes credited to your baazibed account. If your balance hasn't updated after 5 minutes, please follow the steps below.
Check these first: Check your transaction history in the bKash or Nagad app. If it shows "Successful" but the funds haven't arrived in your baazibed account — note down the Transaction ID.
Contact support: Provide the following details in Live Chat — your baazibed username, the payment amount (in BDT), the date and time of payment, and your bKash/Nagad Transaction ID. Once provided, 15 to 30 minutes issues are resolved within.
If a Deposit Fails: Network issues can sometimes interrupt the payment process midway. If no amount was deducted from bKash/Nagad, please try again. If a deduction was made, the funds are typically within 24 hours If the funds don't come through, let support know. Don't retry the same payment multiple times — doing so risks being charged twice for the same transaction.
Registering with baazibed takes just 3 to 5 minutes Required. No documents or scanning needed upfront — just a few basic details.
What you'll need:
- Full Name — must match your national ID exactly, as this will be verified during KYC.
- Mobile Number — A Bangladeshi number (in 01X XXXXXXXX format) that must be active.
- Email Address — A verification link will be sent here, so make sure it's an email address you can access.
- Date of Birth — must be 18 years of age or older.
- Your preferred username and password — Password must be at least 8 characters long.
After registration: Your account will be activated once you click the verification link sent to your email. KYC must be completed before your first withdrawal — submit an NID scan and a selfie, and verification is done within 24–72 hours. For more details Registration Page View.
When a match is cancelled or incomplete, baazibed follows a specific policy. The outcome varies depending on the situation.
If a match is cancelled before it starts: The full amount of your pre-match bet will be returned to your baazibed wallet. Usually 1 to 24 hours returned within.
If a match is abandoned after it has started: International betting rules generally include a minimum completion requirement. For example, in a cricket T20 match, if at least 10 overs have been bowled, the result may be considered official. If the requirement isn't met, the bet amount is refunded.
For Live Bets: If a match is abandoned mid-way, bets on markets that have already been determined are settled, while the rest are refunded. For sport-specific rules in detail on the Terms & Conditions page provided. If you have any doubts, ask in Live Chat.
Baazibed's security framework is built in multiple layers — with separate measures in place for both personal data and funds.
Data Protection: All Data Transmission 256-bit SSL encryption Secure — protection as strong as a banking site. Passwords are never stored in plain text; they're kept in hashed form. KYC documents (NID, selfie) are stored with strict confidentiality and are never shared with third parties.
Fund protection: User funds are kept completely separate from the company's operational accounts — a requirement under our international license. This means your money is never at risk due to the company's business activities.
Account Security: Suspicious login attempts are detected automatically and the account is locked. Logging in from a new device requires email verification. We always recommend keeping Two-Factor Authentication (2FA) enabled. For more details Privacy Policy Read.
There's no separate application needed to claim the baazibed Welcome Bonus — simply make your first deposit after registering and the bonus will be credited to your account automatically.
How it works:
- Complete registration and verify your email.
- Go to your Wallet and deposit a minimum of ৳200 Make a deposit.
- Once your deposit is confirmed, the bonus will be credited to your balance immediately.
Key Terms & Conditions: Bonus funds cannot be withdrawn directly — you'll need to meet a wagering requirement before a withdrawal is available. The full wagering conditions are listed on the promotions page. If you have a promo code, enter it during registration to unlock additional benefits. For any bonus-related questions, feel free to ask via live chat in Bengali.
If you have access to your email, resetting your password is straightforward — on the login page Click the "Forgot Password?" link, and a reset link will be sent to your email — use it to set a new password. If you no longer have access to your email, there is still a solution available.
How to reset without email access:
- Contact Live Chat and let them know you've lost access to both your password and email.
- Support will ask for a few details to verify your identity — your registered mobile number, full name, and the amount of your most recent deposit.
- If the details match, an OTP will be sent to your registered mobile number to confirm your identity.
- Once verified, you'll be able to set a new email address and password.
The entire process typically takes 30 to 60 minutes Once that's done, consider using a password manager going forward and keep your email account active at all times.
Yes, baazibed offers real-time scores and match statistics during live betting — making the Live Betting experience far more engaging.
Live Scores & Statistics: Sports section Click on an ongoing match and you'll see the live score, over-by-over updates, wickets, and run rate — all right there. It works on every device with no extra setup needed.
Live Streaming: Live video streaming is also available for selected matches. You'll need to be logged in, and access is generally granted if you have an active balance or a recent bet. Streaming may not be available for every match — this depends on the sports and tournament licensing agreements in place.
Watching Live on Mobile: Open baazibed on your mobile, go to the Sports section, and tap the "▶ Live" icon next to an ongoing match to start streaming. On a slow connection, the statistics view tends to run more smoothly. For more details Help Center View.